The purpose of the job is to assist a senior Business Analyst in performing Business Analysis functions as well as consultancy services for current and new business requirements on products supported by the client Knowledge & Experience required doing the job Matric Relevant tertiary business qualification/s Experience 3 years of writing of software functional specifications 3 years of writing of software business requirement specifications 3 years of Business Analysis in the field of application (Software) design and Business Intelligence. 3 years' experience working/design/implementation of databases and SQL scripting 3 years' experience with integrations to and from customized as well as packaged software. These integrations can be hardware as well as software orientated. Related Tertiary B Degree and/or Business analysis courses Product Analysis experience Data testing experience At least 3 years' experience in: o Retail and banking solutions o Facilitating workshops with customers, including GAP analysis, documentation and spec writing. o Understanding of the customer's expectations o Understanding of banking Specifications and Standards o Understanding of the banking environment o Understanding of banking Best Practises and basic accounting skills o Good knowledge of general management practices o Good understanding of key financial and commercial factors o Good working practical knowledge of SQL scripts and SQL architecture o Strong Project Management knowledge o Good understanding of the total TCR business model o In depth knowledge of the customer business environments Skills / Abilities required doing the job Good people skills Customer service orientated Excellent verbal, written communication and presentation skills Ability to analyse customer needs and devise solutions Excellent decision making skills An ability to handle pressure Strong problem-solving and conflict-handling skills Personal attributes required for this job Team player Goal-driven and ambitious Strong business acumen Analytical thinker Proactive Passion for customers Good listener Dynamic and adaptable Good self-discipline and control Job specific requirements Requires flexibility to work long hours and after hours Requires overnight travel away from home from time to time Own vehicle (petrol reimbursed according to policy)
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