It Consultant Midrand - Midrand
Headcount Personnel Consultants
Requires a balance of technical expertise and the ability to understand and address the unique challenges and objectives of each organization. Adaptability, problem-solving, and collaboration skills are equally important for success in this role. Focus on solving specific technical issues or challenges for clients in the form of assigned support tickets, service requests or projects, Install, implement, configure, upgrade, or troubleshoot technology solutions, Interact with clients to understand their needs, provide technical recommendations, and help with project implementation. Expected to have expertise in a specific technology or domain. Responsible for implementing technical solutions, ensuring they work as intended, and troubleshooting any issues that arise during the implementation process. Create documentation for the implemented solutions and customizations, which may include system configurations, user guides, and best practices. Collaborate with other team members and Project Manager, to deliver technical solutions. Keep up to date on changes and updates in domain of expertise. Keep all vendor required certification up to date on supported areas. ITIL certification to companies required version. Complete all minimum required Udemy certification for a Technical Consultant. Work experience must include 5 years in infrastructure application deployment Previous professional services experience is preferred Proficient in active directory SQL Experience SQL Reporting Services Experience Customized report development General Support and Troubleshooting IT related qualification Excellent communication skills Analytical thinking People skills Microsoft Office proficient: Excel, Word, TEAMS, PowerPoint, Outlook Rneg
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