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IT Support Technician - East London

IT Support Technician/East London

Position Summary:

Desktop Support for dealing with day-to-day tickets and call outs.

Collecting and delivering stock and services in town.

Track assets and log required information.

Escalate issues for resolution.

Necessary and Specific Skills for the position:

A+ & N+ or equivalent

Must be punctual and reliable.

Must be neat and presentable.

Must have valid driver’s license.

Able to manage a varied workload and meet deadlines.

Good interpersonal skills

Experience advantageous

Responsibilities:

Complete assigned tasks and keep system updated with progress.

Hardware - install, setup, configure & troubleshoot faults.

Software - install, setup, configure. Troubleshoot faults with provider.

Networking, repair, configure & troubleshoot.

Provide remote support via phone & remote connection.

Escalate unresolved or repeated tasks.

User training & assistance with boardroom connections.

Must be able to work flexi hours when required.

Product research and facilitating procurement.

Assist Sys Admin in various administration tasks.

Salary: Up to R15k (based on experience)

Application Process:

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