Key Account Manager JHB - Eastern Suburbs - South Africa
Carlysle Talent Search - Centurion
Reference: GTG001399-DL-1 Exciting opportunity available as Key Account Manager (Edenvale). Mining equipment knowledge - Required Be the point responsible for contact between customer and company Oversee, build and manage strong customer relationships Resolving client complaints, issues or problems quickly and efficiently to maintain trust Research and understand key customer needs, requirements and wants Keeping customers updated on upgrades and latest company products available Continuously propose solutions that meet customers objectives Gather, report and communicate customers' feedback on all services offered and rendered by the comany Ensure the correct ordered products and services are delivered in timely manner Research clients' current site equipment, operating conditions and requirements Ensure face time with clients in order to expand the relationship Meet with the other departments (Commercial Department, Key Account Managers, Service Manager and Workshop Manager) to plan strategically within the organization Manage time-keeping with all site visits, reports, planning and feedback Follow up on outstanding orders Ensure all quotes are correct in relation to RFQs, sent to the client and followed up in a timeous manner Be proactive in communicating all relevant service requirements and work for future planned services Ensure all arrangements and itineraries are correct prior to travelling within and out of South Africa Compile thorough monthly reports Managing internal communications between clients and teams/departments Liaise with the sales team to ensure maximum upselling and cross-selling is achieved Be available for client at all times Good communication with other departments within company Education: Minimum Requirements Ndip Mechanical or Trade Test: Millwright Apply now CV's can be send to lehandrecarlysle.co.za If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable positions. 40000.00 - 65000.00 - Monthly
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