Provide clients with single contact access to a range of services. Co-ordinate the successful planning and realisation of assigned live events from inception to completion to ensure cohesion, efficiency, and quality in the delivery of the service. Identify and pursue business opportunities, establishing relationships with decision makers in the industry as per the Gearhouse Sales strategy. CLIENTS Procure new business as per the Sales strategy when not assigned to a specific event. Relay potential sales leads to the JHB Sales Team Leader. Develop and maintain sound business relations with clients in conjunction with Sales Effectively manage the client's needs and wishes. PROJECT MANAGEMENT Take telephonic enquiries from clients. Establish the client's requirements and work with the relevant Gearhouse managers/sales staff to provide solutions. Function as liaison between the client and Gearhouse SA throughout the quoting and negotiation process or once the Salesperson has confirmed a sale; to ensure that the client's requirements are met. Assist the Accounts division with the collection of payment for confirmed jobs. Plan and co-ordinate the event; generate technical production schedules in the QR Form and organise the requirement details (equipment, personnel, transport, travel, forklifts etc) with the relevant Operations Managers in weekly operations meetings. Monitor the progress and standard of job preparation by operations and administrative staff prior to load-in. Oversee the load-in and set up of equipment, ensuring that technical personnel are fully briefed and that the project follows the planned schedule. Provide on-site management support for the client, serving as the primary contact between client and Gearhouse technical personnel. Co-ordinate and support personnel from all disciplines onsite, ensuring adherence to Gearhouse SA codes of conduct, dress codes, customer service levels and health and safety standards. Communicate regularly with technical staff and/or Management regarding progress and resolve changes, performance problems, conflicts or issues impeding progress. Perform a quality control function throughout the project. Organise all necessary site requirements such as crew passes, catering, electrician, storage facilities, etc. Organise and oversee the load-out ensuring that it takes place safely and efficiently as scheduled and that the venue is left in good condition. Complete and submit the Gearhouse SA Job Report Form on completion of each assigned job. Conduct a follow-up with the client after the event. Provide client feedback to Sales and management regarding client relationships or event specific issues. SALES Attend sales meetings. GENERAL Assist management with any other duties as may be required. EXPERIENCE / SKILLS REQUIRED EXCELLENT NEGOTIATION, COMMUNICATION AND ORGANISATIONAL SKILLS. COMPREHENSIVE KNOWLEDGE OF THE TECHNICAL PRODUCTION SERVICES REQUIREMENTS FOR THE LIVE EVENT INDUSTRY. ABILITY TO WORK UNDER PRESSURE. Apply Now

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Manager Johannesburg - Johannesburg

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