Manager Retail Gauteng, Free State and North West - South Africa
MCM Management Solutions
To drive store profitability and risk compliance by managing Finance, Stock and Systems and HR Administration Manage and analyse costs Ensure effective budgeting and forecasting Manage store expense budgets through daily, weekly and monthly processes Analyse, resolve and provide feedback on expense reports Escalate exceptions on expense accounts and resolve where possible Analyse and report on in-store profit drivers Manage and plan HR Administration processes Manage Schedule for Service (S4S) processes and drive compliance Ensure staff recruitment processes are in line with budgeted store structure Manage leave administration Manage HR administration, records, retention and data integrity Manage payroll administration Manage and control uniform allocation and orders Minimise risk through process compliance Ensure compliance to store controls and processes (e.g. system access and keys) Identify risk through analysing and reporting - (S4S, Human Resources [HR], cash management, Finance and Customer Service) to ensure audit compliance Ensure Till Discrepancy Control (TDC) management Ensure retention of records (e.g. HR, Finance, Cash analysis and legal and Ops reports) Manage shrinkage and implement key in-store processes Ensure compliance to Consumer Protection Act Ensure implementation and action outcomes as per shrinkage plans Analyse high/out of tolerance shrinkage lines and develop and implement action plans Ensure effective implementation through red flag processes - formulate action plans, implement and follow up (self-assessment of all compliance processes) Adhere to store processes Comply with the Occupational Health and Safety Act (OHASA) and legal requirements (including hygiene audits) Ensure compliance to internal controls (e.g. access and keys) Assist with commercial and operational duties (e.g. weekends, days off and power hour) Communicate and train employees and contractors on store operational policies Ensure effective resource/workforce planning and management in line with legislation and people policies Lead, develop and retain staff Manage the end-to-end People processes (attract, develop, retain) Drive and manage the Integrated Performance Management processes Develop and coach the team Ensure consistent engagement with the team (e.g. Let's Talk and People Thursday Planning and Organising Develop plans for work to be done by self and others. Organises and prioritises work for self. Sets goals and objectives to be achieved within a set time frame. Intermediate Detail Orientation Pays attention to quality standards. Minimises errors and need for rework. Ensures work gets done right the first time. Stress Tolerance Remains calm under pressure. Manages own emotions and responses. Works effectively under pressure and finds creative ways of coping. Honesty & Reliability Proactively identifies ethical implications of one's behaviour. Makes decisions and takes action consistent with the organisation's ethics and values, even in the absence of popular support. Analytical Thinking Collects and organises data for understanding fundamental issues. Identifies probable causes of problems from the information. Decision Making Makes decisions impacting on own area of work within established standards and principles. Consults for permission to execute the identified decision if outside own parameters. Basic Numeracy & Literacy Possesses mathematical and language skills needed to cope with everyday life. Understands information presented mathematically at a slightly complex level. Able to interpret mathematical information without the aid of practical illustrations. Able to read, write and understand language on a slightly complex level. People Management Acts as a mentor for individuals at lower levels. Provides feedback. Manages the work environment ensuring it is conducive. Motivates teams to accomplish team goals. JOB REQUIREMENTS Matric Relevant tertiary qualification advantageous Between 5 years of relevant managerial experience Driver's licence Technological proficienc R300 000 CTC p/a
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