Education:Skills/Experience required:- Minimum of 3 5 years as an Administrator for a Medical Specialist
- Detail oriented and able to multitask
- Fluent in Afrikaans and English
- Excellent written and oral communication skills
Job Description:- Answering of all calls in a professional, courteous and efficient manner.
- Take messages and ensure they are actioned by relevant person.
- Maintain the issue logbook for all messages and matters that arise on a daily basis.
- Assist with phone, email or SMS patients with feedback from doctor regarding messages left.
- Managing the diary booking patient appointments, communicate billing policy to all new patients.
- Preparing all files for following days appointments.
- Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
- Prepare the theatre list bookings and pre-authorisations.
- Arranging the Anaesthetist and Assistant for surgeries.
- Ensure all clinical notes are captured on the patient files post-surgery.
- Maintaining the CPD register
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