Inspire Learning & Build our better world. The purpose of AISJ is to provide exceptional educational experiences in a diverse and nurturing environment in order to inspire learning and build our better world. We cultivate an inclusive community of learners so that we empower global citizens to fulfil their future purpose. Community Principles The American International School of Johannesburg fosters a positive school culture, aspires to create a sense of belonging for everyone, and is committed to Community Principles that include: We are better when we act together. Our differences make us stronger. Every voice counts. Every voice matters. Every team needs individuals. Every individual needs a team. The American International School of Johannesburg is committed to fostering justice, equity, diversity, and inclusion throughout our school community, and we are continually furthering our practices and behaviors as we strive to live these ideals. To learn more about AISJ, our beliefs and our aspirations, please review the AISJ Journey. Position overview Working closely with the technology manager, the network and infrastructure engineer will be responsible for planning, implementing, and managing enterprise networks and wireless and firewalling systems cross the organization's different sites that support and facilitate the school's technological vision. Provide guidance and mentorship for the IT support team, while providing a high level of support and best practice knowledge to administrators and teachers in accordance with the learning goals of the school and ensuring high levels of uptime and availability, integration, and automation. General Responsibilities: Proficiency in networking protocols, network security, and information management systems is essential. Architect, implement and maintain a core switch environment Architect, implement and maintain the firewall infrastructure, including setting up high availability and cross-site connections Proficiency in specialized tools and technologies, including routers, switches, firewalls, intrusion detection/prevention systems, and network monitoring software, is essential. Proficiency in network routing and switching protocols (e.g. STP, BGP, OSPF, VLANs, IPSEC, QOS, NAT, Port Forwards) across multiple sites Voice technologies such as VoIP, SIP, and unified communications. Analyse and identify root causes of risk and quantify potential business impact. Implement best-fit solutions to meet stakeholder requirements and contribute to region process enhancements. Perform continuous monitoring reviews and measure defined quality and quantity indicators. Technical Support: Provide expert-level technical support and troubleshooting assistance to clients or internal teams on networking infrastructure components, including routers, switches, firewalls, and wireless access points. Diagnose and resolve network connectivity issues, performance problems, and security vulnerabilities promptly and efficiently. Analyze network traffic patterns and performance metrics to identify potential bottlenecks, anomalies, or areas for optimization. Participate in business initiatives/projects and the different processes involved Proactively monitors, investigates, and reports on information security incidents, Internet use, and ICT policy breaches. Excellent knowledge of enterprise technologies like DNS, DHCP, NAP, PKI, IP helper, and Certificates. Management Perform proactive vulnerability assessments Ensure vendors are held accountable for meeting SLA indicators. Perform and support other tasks as identified by the Technology Manager Professional Attributes: Friendly and personable demeanor Possess excellent oral and written communication skills Ability to communicate effectively with others both verbally and in writing Ability to collaborate with the IT team to maintain standards and SLAs Excellent organizational and coordination abilities Self-starter and self-motivator Ability to take ownership and responsibility Possess the drive to learn and is adaptable to change/new technologies Ability to critically analyze a symptom, diagnose a fault, plan and take appropriate action Willing to work overtime when and if needed Demonstrate great attention to detail Ability to work under pressure to complete work and meet deadlines Qualifications Matric Certificate ITIL CCNA, CCENT, HCNP or other related certificates Firewalls and Cybersecurity Desirable: CompTIA Security Required Skills and Experience At least five (5) years of expert/advanced level skills and experience: Project managing the implementation of enterprise infrastructure technology Monitor the work and overall performance of regional network and voice technology systems Evaluate and ensure processing performance relating to system and machine utilization, reliability, and capacity Forecast financial, physical, and human resource needs to meet established objectives. Manage all licensing exposure within the networking, voice, and perimeter infrastructure. Architect, implement, and maintain specialized network services, concentrating on all aspects of network infrastructure (LAN/WLAN/Mesh/WAN) Manage all risks relating to Regions Network Infrastructure. Efficiently oversee expenses related to the network infrastructure, ensuring transparency and effectiveness in managing investment decisions and budget allocations Oversee vendor performance to ensure adherence to contractual obligations Serve as the primary escalation point for regional incidents or intricate site incidents concerning networking and communication infrastructure. Understand technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge. Oversee and coordinate frameworks, designs, blueprints, and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service in networks and communication environments. Promote and enforce business and technology standards, as well as best practices, within Networking environments. Architect, implement, and maintain disaster recovery technology and infrastructure Market Related Apply Now

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