**Responsibilities:**- Coordinate daily with the Operations Excellence Specialist and Instructional Content Designer to ensure deliverables and priorities are aligned on a daily basis.
- Work closely with all product owners, teams, and operations experts to document training requirements across all operations excellence topics.
- Coordinate planning activities across INOPs Academy, as well as coordinating activities across different teams and content development plans.
- Responsible for reporting and tracking overall projects and streams.
- Reporting status in the weekly meetings and ceremonies.
- Following up on deadlines and ensuring escalations are provided to the Operations Excellence Specialist in advance.
- Arrange room bookings and scheduling for all required sessions.
**What You Need:****Essential Skills:**- Strong organizational, communication, and interpersonal skills
- Attention to detail and ability to multitask effectively
- Problem-solving and time management abilities
- Proficiency in Microsoft Office tools
- Project management capabilities
**Advantageous Skills:**- Knowledge of process management and business administration
- Familiarity with Jira and Confluence Agile Tools
- Understanding of governance and compliance requirements
- Previous experience as a learning/training coordinator
**Qualifications/Experience:**- Relevant Tertiary qualification in Administration/Management/Operations/IT/HR
- Prior experience as a learning/training coordinator
- Advanced knowledge of MS Office suite
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