Payroll, Implementation & Consulting Specialis - Durban
Network Contracting Solutions
Reference: NCM001635-KMa-1 A reputable Development/Technology company is looking to employ a Payroll, Implementation & Consulting Specialist : Accsys. The purpose of this role is to provide field (onsite at customers) & remote support & consultation as well as implementations to PeopleWare customers in order to maintain and improve customer satisfaction levels. Required Minimum Education / Training Degree/Diploma or a relevant tertiary qualification in IT and / or Payroll Diploma. Certifications relating to payroll industry will be advantageous. Required Minimum Work Experience: Relevant experience in Service, Consulting, and Implementation In-depth understanding of the customer services model and of the customers' business environment. In-depth knowledge of PeopleWare and Payroll At least 3 years' experience in Payroll and advance Excel Good understanding of the PeopleWare services in various industries Technical: Good understanding of the total TCTS business model Good knowledge of PeopleWare systems and hardware supplied to customers. In depth knowledge of the customer requirements. In depth understanding of projects and how to implement them. In depth understanding of the consulting process and delivering the service to clients Good understanding of basic financial and commercial factors. Proficiency in the Accsys Tools: Service Desk Software (e.g. Simplicity) Internal systems (e.g. Resonance & Wave) Navision · Microsoft – Excel, Word, Power Point · PeopleWare · Basic knowledge and understanding of: Payroll principles and leave. Accounting principles BCEA - Basic Conditions of Employment Act Tax
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