Key Responsibilities: - Greeting visitors
- Managing telecommunications systems
- Handling queries via phone, email and general correspondence
- Managing meeting room availability
- Schedule meetings and appointments - ensure necessary notes are printed and catering (where required) is provided.
- Receiving, sorting, distributing and dispatching mail
- Handling typing, printing, photocopying etc,
- Daily printing and control of labels for all products manufactured.
- Archiving of files and updating the register - finance storeroom.
- Arranging couriers
- Recording and maintaining office expenses
- Handling travel arrangements
- Overseeing office maintenance service providers
- Serve as the point person for employees queries regarding office administration duties
- Coordinate with IT department on all office equipment
- Ensure that all items are invoiced and paid on time.
- Manage contract and price negotiations with office vendors and service providers.
- Assist in the onboarding process for new hires.
- Oversee cleaning/cooking staff to ensure that all areas such as offices, boardrooms, kitchens, social areas and canteens are spotless
- Order and set-out Friday team lunches
- Plan in-house or off-site activities, like parties, celebrations, and conferences
- Minutes of weekly admin meeting.
Experience and Qualifications: - Grade12 plus 5 years receptionist experience
- Excellent verbal communication, bilingual in Afrikaans and English
- Excellent telephone communication etiquette
- Exceptional organisation skills, resourcefulness and proactive
- Highly Customer-focused
- Active listener
- Adapt at prioritizing, scheduling and multitasking
- Ability to handle office equipment (e.g., the telephone system, printer and the fax machine)
- Fast and eager learner
- Exceptional attention to detail.
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