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Sales Coordinator Market Related - Westville

IX Online Ltd.

We are seeking a dynamic individual to join our team as a Sales Coordinator. This role requires a combination of administrative tasks and telesales responsibilities, making it ideal for someone who has excellent customer service skills and enjoys a varied workload. It is a hybrid position requiring a self-equipped workstation with a personal computer and a reliable internet connection from home, with occasional in-person meetings at our Westville office. Maintain accurate records of sales activities, customer interactions, and transactions by updating client information on our Dealer Gateway system. Check that Sales Billable tasks are worked on in a timeously manner and that feedback is loaded on the tasks. Telephonic client communication regarding Smart Manager essentials and onboard them effectively. Support Key Account Managers and the Head of Sales by managing the Booking app to identify new clients and prospects. Capture weekly KPI figures in in order for the Sales Team Leader to action the management KPI's Assist in client proposals, ensuring their needs are met effectively. Manage the creation of new accounts and the addition of team members within the Dealer Gateway system. Support with OEM and Pre-Owned contacts by ensuring accuracy and completeness. ​​ Gr.12 School leaving certificate is essential Proven experience in administrative roles, preferably with exposure to sales environments. Excellent communication skills, both verbal and written. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Strong attention to detail and accuracy in record-keeping. Proficiency in using CRM software Proficiency in Google Drive: docs, sheets and slide and Microsoft package Previous experience in telesales or customer service is a non-negotiable. Goal-oriented mindset with a track record of meeting or exceeding targets. Flexibility to adapt to changing priorities and responsibilities. iX Online is a proudly South African and independent digital solutions company that specializes in website design, vehicle stock solutions and digital marketing. With over 20 years of experience, we help businesses maximize their potential by using the internet as a tool to generate and manage leads, analyzing sales, and communicating with customers. Our web design and support center is located in Durban, with additional support personnel based in Gauteng, Port Elizabeth, Bloemfontein, and Cape Town. Web Design. We offer the best web design solutions on the market. Built to not only attract customers but also keep them engaged, our website design services are a must for all businesses. Smart Manager. A suite of online tools and services to manage your stock, leads and customers. All geared to generating more leads and converting those leads into sales. Amplify360. An exclusive online digital marketing agency. Generating online enquiries through various social media and online channels. Best of class in terms of combined lead quantities, quality and cost-effectiveness. Apply Now
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