Sales Floor Manager | Cape Town | Tiling industry - South Africa
We are searching for presentable, super SALES FLOOR MANAGER to join their team in Paarden Eilend, Cape Town. The ideal candidate should possess a combination of industry knowledge, business management skills, and a sales and customer-focused mindset to ensure the smooth operation and success of the business.
Working hours: Monday to Friday, 8.00 am to 5.00 pm. Alternate weekends, Saturday 8.00 am to 3.00 pm, Sunday 9.00 am to 2.00 pm. Alternate Public Holidays, 9.00 am to 2.00 pm.
KEY RESPONSIBILITIES :
- Manage and mentor the sales team on service standards, product knowledge, and customer interaction
- Resolve customer queries and complaints promptly
- Develop and maintain high customer satisfaction levels
- Drive sales by ensuring that deals are closed by internal Sales Representatives
- Setting and monitoring sales budgets (monthly and annually) and achieving sales targets
- Ensure displays and pricing on the sales floor are updated and correct
- General upkeep, maintenance, and attractiveness of the sales floor
- General sales administration
- Ensure compliance with company policies and procedures
- Preparing training programs and training reps on weak areas
- Monitor and control days off and leave
- Using the disciplinary procedures, if appropriate, to correct unacceptable behavior. Monitor reps attendance and conduct and initiate appropriate counseling or disciplinary action where necessary
- Liaise with the Head Office Marketing Department and Branch Manager in creating the monthly advertising schedule, input on current adverts and advise on current in store trends
- Responsible for opening and closing of store as per internal roster
Key Requirements
- Matric
- Diploma in Management
- Minimum 5 years sales management experience
- Strong leadership and supervisory skills
- Excellent communication and interpersonal skills
- Problem-solving and decision-making capabilities.
- Must have strong attention to detail, administrative and organisational skills.
- Proficiency with MS Office and ERP systems for Retail.
Salary R 25 000 CTC
Start: ASAP
To apply for the Sales Floor Manager | Cape Town | Tiling industry positions please send your detailed CV in a Word document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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