Sales Person Northlands Deco Park in Northriding, Randburg - HOME FIRES TVL - South Africa

We are looking for a person who are very much customer orientated, regarding customer satisfaction and arriving at the best solutions for our customers. This person should also be happy to work alone, without any co-workers. The aim is to always have a well-presented showroom, which is staffed by a professional, well presented, and well-informed person. Critical Performance Areas: 1. Responsible for General Store Sales as well as Telephone Sales, as well as handling Internet and email enquiries. 2. Responsible for Serving Customers in store. 3. Responsible for one of the cash registers in the store. 4. Responsible for healthy growth in turnover of the store and that budgets are achieved. 5. General Administrative work and reporting. Daily tasks: 1. Serve customers in store. 2. Handle telephone, internet and email enquiries and sales. 3. Generate invoices for all sales. 4. Receive and handle payments for each invoice according to prescribed systems. 5. Issue orders and quotations for customers according to prescribed systems and ensure that accepted quotations and orders are entered into the system. 6. Use the internet to also locate new housing projects and try to reach the decision makers to make a product presentation. Prices for the big developments will have to be better than the retail price and we can also try to improve other companies' prices. Price decisions must be discussed with management before they are offered. 7. Also use our existing client base (on Pastel) to do "cold calling", especially the builders, developers, interior designers, and architects. Call and email them, just to check in and see if there are not any new projects on which we can quote. Target clients who have bought in the past and now no longer buys from us. 8. Ensure that store personnel are notified in time of orders to be collected, so that they have enough time to prepare them. 9. Responsible for ensuring that store is properly closed after hours, and that equipment is turned off and alarm is activated. 10. Responsible for keeping inventory accurately. 11. Responsible for stock losses. Responsible means losses are recovered from the employee's salary. 12. Responsible for healthy growth of the branch. 13. Responsible for chasing and achieving budgets. 14. The Daily "cash-up" must be handed in at Centurion 1 times a week together with all receipts and associated paperwork and administration. 15. Take care of the general cleanliness and attractiveness of the showroom as well as sufficient stock keeping. 16. Responsible for keeping stock control systems up to date and in place. 17. Salespersons must always present themselves neatly and professionally. Neatly ironed Home Fires shirts together with neat trousers and shoes are a requirement. A name tag must be worn every day and business cards must be replenished in time, so that the stock never runs out. 18. Order display stock on time and always. 19. Assist with showroom planning and maintenance and ensure that the entire store remains clean and tidy. Oversee the cleaners work and that the cleaning remains on a high standard. 20. Keep files up to date such as price file, and follow up on outstanding quotations, on a regular basis. 21. Outstanding order file in Centurion must be checked weekly and followed up with clients. 22. Keep computer prices up to date daily, so that only the latest prices are used all the time. 23. Client relations must be managed positively, and you must provide excellent service to our clients. 24. Take messages and arrange for follow-up by those involved. 25. Handle leads and problems promptly according to prescribed systems. 26. File documentation related to all correspondence. 27. Keep phone number email database up to date and add new numbers for quick references on the system. 28. Help ensure price lists and brochure inventory is maintained in the showroom. 29. Keep the counter area and showroom tidy and ensure that it remains clean. 30. Help to keep statistics, regarding sales to, so that marketing actions can be monitored. 31. Responsible for formally reporting to management, at least once a month, regarding, among other things; • Store sales • External Marketing Actions' feedback • Competition products and information about opposition • Suggestions from clients • Latest trends and products • Managing of Leads • Any relevant information that may be of application. Ad hoc tasks: 1. Be involved and helpful during show actions. 2. Do quotations at customers' homes in relation to leads generated by the store, also after hours in exceptional cases. 3. Do relief work during other staff's leave time and/or absence due to illness or otherwise. 4. Keep price lists as well as exhibition stock prices up to date. 5. Handle company assets in a responsible manner. 6. Reporting to management regarding client needs, trends and any information gained in the field (also regarding opposition). 7. Reporting to management regarding customer feedback regarding marketing and advertising actions that the company launches. 8. Help with after-sales service. 9. Be involved in stock taking twice a year. 10. Perform any other duties as assigned to incumbent from time to time. Sales experience in the Braai, Fireplace industry or alternatively sales experience in hardware and construction field Perfectly fluent in both Afrikaans and English language. Speak, write and read. Decent experience in using Microsoft Word, Outlook, Excel in the carrying out of daily tasks. Pastel accounting (or similiar) package experience Showroom display and managing of stock levels experience The remuneration will depend the experience of the successful candidate. Apply Now

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Sales Person Northlands Deco Park in Northriding, Randburg - South Africa

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