Sales Support Administrator - - Germiston

Qualification

Requirements

Minimum of 3 years sales administration experience
Must have knowledge and understanding of the Hygiene / Pest Control industry (Not negotiable)
Knowledge of Sage Evolution or similar

Duties

Sales Support: Assist the sales team by creating sales quotations, capturing customer orders, and providing customer service support.
Customer Service: Handle customer inquiries, resolving complaints and issues, and ensuring that clients have a positive experience. Daily duties include answering customer calls and emails, resolving issues, and providing product pricing.
Document Management: Maintain delivery documents and records of executed orders. Daily duties include issue of picking slips and delivery notes of confirmed sales orders, maintaining a register of deliveries in progress, and submission of signed delivery notes to accounts department for invoicing.
Communication: Liaise with other departments to ensure deliveries, sales- and accounts queries are handled efficiently. Daily duties include coordinating with accounts department, warehouse and logistics team, and communicating updates to the sales team.
Reporting: Maintain reports on sales order development on a weekly basis.

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