To manage and supervise the daily running of the Spa. Overseeing the planning, operational, administrative and financial systems ensuring it profitability and controlling the Salon Management System. Assigning therapists, overseeing the treatment experience from arrival to departure, ensuring exceptional customer service. Initiate marketing and promotional activities to drive business sales. Management & Supervision Coaching and Retail Sales Customer Services Experience Marketing and Promotion Salon Financial Management & Management Reporting Schedule and Appointment Management Stock and equipment management Maintain Safety and Hygiene Advanced Diploma in Health and Skin Care Therapy Minimum 3 years Salon Management experience Working on cruise liners in a managerial capacity – advantageous
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