To guide team development efforts towards successful projects and system maintenance deliverables. Review design, development and unit testing of work allocated to team members in accordance with established standards. Accountabilities: Continuous improvement - Implement practical solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation - Identify problems and develop and propose solutions to present to appropriate leader or stakeholders - Ensure day to day operational support required from area of specialisation is provided to enhance performance Cost containment - Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously review cost / benefit and Return on Investment within area of specialisation Drive customer-centricity - Identify delivery constraints, notify all stakeholders and escalate where required - Maintain a high level of impact on other departments to support improved delivery - Continually increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure the system is documented and all documents are updated on the agreed document repository -Identify and encourage areas for growth and improvement within the team, Ensure cross-skilling -Support new team members by organizing product and internal training to Ensure that they have the necessary knowledge to effectively participate on the team - Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library - Provide advice and / or training as required - Maintain, develop and implement specialist knowledge within the day to day operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation Network key relationships - Promote teamwork and interaction with other teams (software developers, system analysts and software architects) - Engage with and provide support to the established network of internal and external expert resources and partners Specialist support to projects - Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required - Conform to project management disciplines when participating in projects - Represent department or project on appropriate committees related to area of specialisation Continuous improvement - Guide team development efforts towards successful projects and system maintenance deliverables - Adhere to high quality development principles while delivering solutions on time and within service level agreements -Review design, development and unit testing of work allocated to team members in accordance with established standards Generic Objectives Specific deliverables: Knowledge management: -Ensure the system is documented and all documents are updated on the agreed document repository -Identify and encourage areas for growth and improvement within the team, ensure cross -skilling, support new team members by organizing product and internal training to ensure that they have the necessary knowledge to effectively participate on the team Continuous improvement: -Guide team development efforts towards successful projects and system maintenance deliverables -Adhere to high quality development principles while delivering solutions on time and within service level agreements -Review design, development and unit testing of work allocated to team members in accordance with established standards Drive customer centricity: -Identify delivery constraints, notify all stakeholders and escalate where required Network key relationships: -Promote teamwork and interaction with other teams (software developers, system analysts and software architects) Position Specific Outputs • Product owner for the websites e.g. Medshield, Medscheme provider websites • Member of the Erco working Committee • Member of Solutions review forum. • Risk Management, Compliance and Governance of systems • Systems Change Management • Client facing Competency Requirements: Attribute -Credibility: Lead with integrity and trust others as you would like to be trusted -Living the values and being transparent -Ownership: Make critical decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself -Entrepreneurship: Take chances to continuously improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers and colleagues to advance the organisation's welfare -Making work happen -Collaboration: Build work-related network and share knowledge with colleagues -Building networks Experience 8 years experience in programming, understanding of database design and system analysis. Qualifications IT development business degree/diploma Competitive
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