SERVICE ADVISOR - Johannesburg
RedCat Recruitment is seeking a SERVICE ADVISOR for a well-established, growing concern, position based in the Johannesburg South area, Gauteng.
REQUIREMENTS
Grade 12.
Relevant qualification/s advantageous.
Valid drivers license / own reliable vehicle.
Person must be able to speak, read and write in English.
Strong computer skills (MS Office, Email / Internet).
3yrs+ previous working experience as a Service Advisor is essential.
Report to the Service Manager and Foreman.
Welcome customers and capture the relevant information, assuring that client needs are addressed.
Check vehicle in with client, tale VCH of each vehicle.
Follow up on parts ordered, and bookings are made to suite customer.
Keep customers up to date about information on status of the vehicle.
Handle queries / concerns of customers as per the customers concerned on a daily basis.
Make out job cards, accurately and timeously and put job cards through for costing on a daily basis.
Arrange hire vehicles for customers, obtaining the necessary authority to do so.
Collect payments from customers that are due, prior to handing back the vehicle.
Cross departmental disciplines.
Salary package offered: - To be discussed
PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE / ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
IMPORTANT
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