Shop Manager Dunkeld - South Africa
Smart Network
Manage and control floats and oversee cashiers and cash handling protocol Ensure Cash-up documentation is managed procedurally Daily stock rotation and daily stock counts, as per schedule Open and close shop Ensure that the alarms, cameras, and all security systems are in working order, maintained and tested regularly Ensure Health and Safety Standards are met Evaluate staff performance and provide feedback and coaching as required Customer Satisfaction Establish and maintain good relationships with customers Proactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency plans when required Ensure that correct processes are followed when dealing with IR issues Have a minimum of 5 years' experience as a Store Manager Have a valid matric certificate Fish or Butchery experience will be an advantage Degree or Diploma in Retail Management will be an advantage Be bilingual Have a valid driver's license and own vehicle Excellent communications skills & interpersonal skills Be computer literate in MS Office To be discussed during interview process
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