Systems Administrator - - Durban

Key Performance Areas
(Any experience in below KPA will be advantageous)

Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
- Servers.
- Laptops.
- Desktops.
- MFP Printers.
- VOIP Hardware.
- Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.

Personal Attributes

Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.

Technical Knowledge and Skills

Experience and Qualifications

Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
- Microsoft Office Packages.
- Teams.
- Sharepoint.
- PowerBi.
Intermediate TCP/IP Networking knowledge essential
- VLANS.
- Firewalls.
- DHCP.
- DNS.
Experience with various Internet Connectivity Mediums essential:
- 3G / LTE.
- Fibre.
- Microwave.
Experience with Enterprise Antivirus packages essential:
- ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential.