A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in the Western Cape

The Systems Coordinator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.

Grade 12 or NQF 4 equivalent qualification
IT diploma or degree advantageous
Technical understanding e.g. needs to know different computer systems; operating systems and applications
Knowledge of hardware and software troubleshooting
Knowledge and experience of stock take advantageous
Knowledge of maintaining and building dashboards
Computer security
Knowledge of SAP/Core 3, Cognos, Windows, B3, and Voice console WMS
Computer literate (MS Office)
Own transport and valid driver's license advantageous

IT SUPPORT

Collect and issue equipment
Investigate missing/damaged equipment
Configure scanners both handheld and RF scanners
Ensure printers are added and replaced
Ensure Configuring of printers is done
Diagnose and resolve any software related issues
Diagnose and resolve any network related problems
Resolve any computer hardware related issues
Perform Technical and Network support on all PCâ€™s, Printers, Handheld Scanners and RF terminals in the DC, SAP/CORE 3 and Return Centre
Provide end-user support on Microsoft Office Applications

SYSTEMS SUPPORT

Ensure daily systems (Shop7 ) back-up is done
Provide User support on Shop 7
Ensure new user (staff requisitions) are added
Ensure old users on the system (termination forms) are deleted
Ensure that user setup on the system matches users job description
System Access Applications on Infor, Cognos, Emails, Windows, B3, Better Store, Voice Console
Resolve any system related problems including dispatch errors
Ensure User support on the Voice system (Voice Console)
Resolve problems related to Voice picking
Make changes on system (Shop 7)

OPERATIONS SUPPORT