Telecommunications Manager Bryanston - Exponant - Bryanston

Our Company is looking for a Telecommunications Operations & Performance Maintenance Manager to work at one of our Clients in Bryanston 12 Month contract and could be renewable. Hybrid position Role purpose: To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget. Accountabilities To oversee the end-to-end maintenance of all passive base station infrastructure of the region. To co-ordinate upgrades of the existing infrastructure To ensure that OPEX budgets are adhered to, and relevant quotations are analysed in terms of TowerCo specifications. To maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed. To provide information/reports regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties To ensure guidance and performance of vendors as per contract deliverables. Maintain proficiency in documenting processes and monitoring performance metrics for the NOC, Field Operations and Power Sections Set performance targets, measure, and monitor progress and performance of Maintenance vendors and other Vendors against agreed SLAs, Quality and Performance Management Criteria. Monitor and manage the performance of the passive infrastructure using best business processes and practices to deliver uptime to all clients on the network. Coordinate compilation and distribution of daily, weekly, monthly, quarterly, and yearly Performance reports for use by Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely and accurate Management Reports and Dashboards highlighting analysis of Key Performance Indicators and Trends and provide management with Reactive and Proactive Intelligence . Prepare root cause analysis report and share with different stake holders to close gaps. Develop & collate periodic and ad hoc performance reports. Define & implement the record management system (hard & soft copy) for the NOC and Operations team. Ensuring projects comply with best practices, SOPs, PMO policies and other policies. Core competencies, knowledge, and experience: 3 or more years relevant experience (Essential) Extensive Project Management / co-ordination experience (Essential) Construction regulations (Desirable) 1-2 years working with property/base stations (Desirable) Electrical and/or Mechanical Specifications (Desirable) GSM experience (Desirable) Air Conditioning (Desirable) Understanding of basic telecommunications principles Understanding of basic business principles Legislation, i.e. Health and Safety Act Understanding of geographical maps Policies and procedures Key performance indicators: PERFORMANCE MANAMEMENT (Primary) Evaluate the performance of each Customer on the Network based on their individual SLA. Evaluate the performance of each SPMM Vendor/Vendor/Contractor based on the SLA. Monitor and Manage MAST's compliance to all Customer signed SLAs. Monitor and Manage the Vendor's/Vendor/Contractors' compliance to each SLA with MAST. With support from IT Team and the NOC Systems, ensure that all Technical Support Systems and Platforms are in place and functional in order to correctly monitor the performance of the site assets. Provide strategic information needed for short, medium- and long-term decision making to MAST and its Customers and Vendors/Contractors. INFORMATION MANAGEMENT (Primary) Distribute High level feedback to MAST management regarding the Network on (SLA breaches, non-compliance, etc.) Distribute High level feedback to MAST Customers including (non-compliance, network performance) Distribute High level feedback to all MAST's Vendor/Contractors for rapid intervention on (non- compliance, missed KPIs and poor Network performances) Ensure all information required for Network reporting are gathered, accurate, analyzed, calculated, and reconciled. Prepare any daily, weekly, monthly, quarterly, governance, annual or any required ad hoc reports. Gather monthly, quarterly and annually raw data required for ISO-GHG, and any other data/information required for ad hoc reports in approved formats. Gather and prepare monthly, quarterly and annual required evidence (photos, videos, invoices, signoffs etc.) for all ISO data gathered. Must have technical / professional qualifications: Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech, S4, N6, T3) (Essential) Project management (Desirable) Minimum 5 years' experience in contractor's supervision in a Towerco operations. At least 5 years in contractor and vendor management At least 5 years' experience in power designing and optimization. At least 3 years' experience in RMS site monitoring systems At least 3 years' experience in managing of latest Power technologies like LIB, Delta, Eltek, Vertiv, Huawei, ZXD, Flex enclosure, GAVE, Actura and Netsure, Emmerson BC83. Apply Now

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Telecommunications Manager Bryanston - Bryanston

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