Workshop Manager Menlyn ,Randburg and Boksburg - South Africa
Business Capital Group
Lead and motivate a team of workshop technicians, providing coaching, mentoring, and performance feedback. • Assign and schedule work tasks based on technician skills, workload, and deadlines. • Conduct quality checks on all completed repairs and services to ensure they meet manufacturer specifications and customer expectations. • Identify and implement opportunities for workshop improvement, including workflow optimization and cost reduction strategies. • Oversee workshop health and safety procedures, ensuring compliance with all regulations. • Manage customer complaints and ensure their timely and satisfactory resolution. • Collaborate with the Service Manager on sales and marketing initiatives to boost workshop revenue. • Stay up-to-date with the latest automotive repair technologies and diagnostic tools. • Adhere to all company policies and procedures. Qualification in Motor Vehicle Repair • Minimum of 5 - 10 years' experience as a Workshop Manager or Supervisor in a busy automotive workshop. • Proven leadership and team management skills. • Excellent communication and interpersonal skills. • Strong problem-solving and analytical skills. • Ability to work independently and as part of a team. • Time management and organizational skills. • Strong customer service orientation. • Valid driver's license. Market Related
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