based in Port Elizabeth, an authorized Financial Service Provider, is currently looking to employ a Team Ensure all agents compliance to the disciplinary code and procedures. Supervise and monitor agents within up coaching. QA investigations and feedback to agents and Manager – including communication to training referring agents for training when necessary. Leads verification, management and generation. All agents to be be coached – but lower performing agents to be prioritized. All coaching documents must be brought into
based in Port Elizabeth, an authorized Financial Service Provider, is currently looking to employ a Team Ensure all agents compliance to the disciplinary code and procedures. Supervise and monitor agents within up coaching. QA investigations and feedback to agents and Manager – including communication to training referring agents for training when necessary. Leads verification, management and generation. All agents to be be coached – but lower performing agents to be prioritized. All coaching documents must be brought into
reviews and audits (including attorney trust, estate agent, body corporate, SME audits). A thorough knowledge
reviews and audits (including attorney trust, estate agent, body corporate, SME audits). A thorough knowledge
expenditure. 4. Customer Service: Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represent in meetings with relevant stakeholders
expenditure. 4. Customer Service: Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represent in meetings with relevant stakeholders
appropriateness. Customer Service: Investigate hospital claim queries within the agreed service level and ensure stakeholders to ensure that they receive the appropriate service. Resolve claim queries accurately and timeously culture of work centric thinking, productivity, service delivery and quality management. Finance: Identify
appropriateness. Customer Service: Investigate hospital claim queries within the agreed service level and ensure stakeholders to ensure that they receive the appropriate service. Resolve claim queries accurately and timeously culture of work centric thinking, productivity, service delivery and quality management. Finance: Identify
assigned customers and send to Customers on time. Maintain the payment schedule of assigned customers and and ensure that payment is made on time by the customers. Review creditors reconciliations and creditors
assigned customers and send to Customers on time. Maintain the payment schedule of assigned customers and and ensure that payment is made on time by the customers. Review creditors reconciliations and creditors