statements of accounts or required reports to customers. Monitor and follow up on outstanding balances properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies professionally to resolve issues and maintain positive customer relationships. Proactively address internally outstanding receivables and reduce delinquency. Contact customers to secure payment on overdue accounts, escalating and collection effectiveness metrics. Provide insights and recommendations to management based on analysis
statements of accounts or required reports to customers. Monitor and follow up on outstanding balances properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies professionally to resolve issues and maintain positive customer relationships. Proactively address internally outstanding receivables and reduce delinquency. Contact customers to secure payment on overdue accounts, escalating and collection effectiveness metrics. Provide insights and recommendations to management based on analysis