Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
silo movement from all Co-ops daily and sending to Agents and internal teams for allocation of contracts
Duties If you have not received
Operations owns the relationship with the Transfer Agent and is responsible for the oversight
of their
Responsibilities:
with compiling and loading of annual CARA and cost centre budgets
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
Cash Book processing Fixed Asset register Cost Centre Reporting Balance Sheet Reconcilaitions Month end
functions including but not limited to: Make collection calls on past due customer accounts. Identify actions
Reference: BIT003066-Sam-1 Calling Accomplished Cyber Security Analyst A renowned multinational company