respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive
experience in debt collection, customer service, call centre and/ or related work experience. Desirable experience in debt collection, customer service and call centre or related experience Other Requirements
experience in debt collection, customer service, call centre and/ or related work experience. Desirable experience in debt collection, customer service and call centre or related experience Other Requirements
Reception duties, including receiving and directing calls and clients. Prepare and maintain accounting documents
(Excel)
(If you have not received a call within 3 business days of your application, consider
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
MUST have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would