and mentor the credit control team, providing training and support as needed. Requirements: BCom Degree
career within the financial services industry, full training, accreditation and licensing by the Financial
seeking timely, and clear feedback and request training where appropriate Management Level: Professionally
cover during periods of absence Attend scheduled training sessions Investigate, resolve, and take full responsibility
information requests efficiently.
seeking timely, and clear feedback and request training where appropriateExperience / Qualification:
cover during periods of absence Attend scheduled training sessions Investigate, resolve, and take full responsibility
updated with industry trends and pursue further training.
Troubleshooting and incident management resolution. Training support to first-line customer service team. Ensure
Preparation and presentation of internal or external training and client meetings Query logging and escalation