plans to agents where necessary
Ensuring adherence to compliance requirements through call listening
and payment process Handle mail, calls, and appointments with SARS Agents Experience in tax environment
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
Grade 7) based at OR Tambo Air Traffic Control Centre. The successful applicant will be reporting to implementation and management of the Air Traffic Service Centre/Unit business plan, aviation safety strategy including · Set clear targets for the Air Traffic Service Centre/Unit and ensure achievement of such targets by integration and implementation of all Air Traffic Service Centre/Unit 's resources to meet the required service improved business results in the Air Traffic Service Centre/Unit. · Actively contribute to building a high-performing
excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative management. Identify additional training needs for sales agents related to the Asset Life credit protection product excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative
excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative management. Identify additional training needs for sales agents related to the Asset Life credit protection product excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative
Reports
Reports
Reports
/>3. Levy collections and working with managing agents