Senior Call Centre Manager – Elandsfontein, Gauteng – R65 000 to R69 000 CTC We are seeking a Call Centre field, • 5 years of management experience in a call centre environment. • Proficiency in MS Office Suite
is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
Shopping Centre Manager - Pretoria Primary Purpose of the Job To oversee the property's performance with five years of current Centre / Property management experience · Shopping Centre Management certification experience · Centre Management experience at a regional shopping centre · 5 years relevant Centre Management
is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
Purpose A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and experience in debt collection, customer service, call centre and/ or related work experience. Desirable Requirements experience in debt collection, customer service and call centre or related experience Other Requirements are
advantage. 7 years working experience in a large call centre at a debt collection company or financial services services. 5 years proven experience as Collections Call Centre Manager or in a similar role. Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. Meeting performance targets for speed
Requirements
- Matric
- 1 year call centre experience as a collection's agent.
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Purpose A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and experience in debt collection, customer service, call centre and/ or related work experience. Desirable Requirements experience in debt collection, customer service and call centre or related experience Other Requirements are
essential
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent