premises or at customer sites in a timely and cost-effective manner so that customer and company requirements communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner (Field Service Team Leader and Controller) and customer. Ensure requirements are met in all actions on
team in Johannesburg Responsibilities : Ensure customer satisfaction by correctly addressing the needs faulty SMEG products for internal and external customers. Complete required administration in the service ensure fast, flexible, and expert service to every customer. Provide knowledgeable and courteous repair service to improve business performance and enhance the customer experience. Perform miscellaneous duties as assigned assigned and provide support for SMEG customer functions. Train call centre staff on call avoidance and
focus on a consistent development to provide customers with the technology, products and services that the role : Manage and Plan Technical Support to Customers and Branches in repairing services. Service Management activities. Provide support to internal and external customers. Develop and manage service level agreements and pricing structures. Inform internal and external customers of availability and quality of equipment. Ensure service department is according to customer requirements. Keep customers informed of progress timeously.
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Requirements: Diploma or degree Provide prompt and effective technical support to customers and internal stakeholders via phone, email, or track all customer interactions and technical issues in the support ticketing system. Customer Service: Service: Guide customers through troubleshooting processes and provide clear instructions and explanations.
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt prompt and effective technical support to customers and internal stakeholders via phone, email, or in-person track all customer interactions and technical issues in the support ticketing system. Customer Service: Service: Guide customers through troubleshooting processes and provide clear instructions and explanations.
a particularly good name for maintaining high customer service standards. Hyundai was founded in 1946 since. Hyundai is a brand appreciated by its customers by continuously striving to achieve the single quality products with an emphasis on exceeding customer expectations. The duties and responsibilities that the business is evolving to meet changing customer expectations in terms of digital platforms. Advise the effective resolution of customer queries in order to ensure customer satisfaction and retention.
a particularly good name for maintaining high customer service standards. Hyundai was founded in 1946 since. Hyundai is a brand appreciated by its customers by continuously striving to achieve the single quality products with an emphasis on exceeding customer expectations. The duties and responsibilities that the business is evolving to meet changing customer expectations in terms of digital platforms. Advise the effective resolution of customer queries in order to ensure customer satisfaction and retention.
equipment, issue to customer with mechanical drawings for approval Read and comprehend customer specifications
objectives, procedures, and actions, promoting a customer-oriented service and to implement and uphold actions service activity to relevant staff member(s) and customers; dispatching of technicians to attend to breakdowns booking of all jobs on mobile tech. Facilitating customer calls, complaints and queries; ensure it is followed followed through and communicate process / result to customers. Plan & arrange for machines to come to the out; ensure timeous feedback / communication to customers. Processing of Service, Maintenance Agreements
that provide high end quality products to our customers and offer various services such as, design engineering comprehensive in-house CAD facilities enable customers to produce tailor made drawings and niche items