business is repeat business. ENVIRONMENT: PROVIDE technical Pre-sales support to various entities for the sales productivity and deal flow by securing the “technical close” in complex solutions. The PSE is responsible Cisco Fortinet or Sophos. You also need have technical (install and support) Certifications in either standards. Effective and efficient delivery of technical services as per customer requirements. Maintain process steps. Relevant, accurate and functional technical solution design. Maintain a working relationship/engagement
existing development, technical documentation while providing guidance & training on solution deployment have Matric/Grade 12, a suitable BSc. Degree or Technical Diploma with at least 7 years relevant work experience resolution. Full life-cycle development, including technical documentation. Interact with other Professional Professional Services teams and provide guidance or training on solution deployment. Continuous contribution to / Grade 12. Relevant tertiary qualification: Technical Diploma or BSc Degree. Experience/Skills – Minimum
FinTech company with a footprint seeks a strong technical ICT Infrastructure Support Specialist to take Monitoring, troubleshooting and management. Monitoring and management of Desktop Security (including antivirus antivirus and Patch Management). Give input into user security awareness training. Desktop Support Services teams. Ensure positive supplier relationships and management together with in-country IT teams. Google Workspace
experience in the Audit/GRC software space, experience managing POC activities at customer premises and possess abilities and composure in front of all levels of technical and business customers or prospects. DUTIES: Prepare demonstrate the value of the GRC software solution in technical proposals. Understanding clients' challenges and and develop solutions to create value. Manage various technical validation activities such as POCs. Present Experience own managing POC activities at customer premises. Ability to communicate a technical message with
out daily administrative task pertaining to the management of client's technology hardware while attending experience with Training & Facilitation skills, Advanced Excel and Project Management. DUTIES: Oversee Oversee 100% of the requests, incidents and problems. Manage and coordinate urgent and complicated support issues appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career activities. Build/Obtain (from other Departments) training material for Support staff. As needed, schedule
Internet Service & Network Specialist seeks the technical expertise of a Network Engineer whose core role maintenance of customer ICT networks as part of IT Managed Services offerings provided to customers. Support DUTIES: Implementation, maintenance, monitoring and management of network security infrastructure and capability support of the Service Delivery Manager and Network Security Technical Manager. Create and update documentation feedback and technical information to all levels of end-users and customer IT management. Resolve all
Mobile Development Lead. This role will involve managing the team and sprints, taking charge of communication Computer Science, Engineering, or another applicable technical discipline. They should also have hands-on experience maintenance of one or more projects. DUTIES: Team Management : Increase team's effectiveness with the following: following: Recruitment, selection and orientation Training and development Assign accountabilities and plan the the company's Quality Objectives Provide technical leadership to the team through coaching and mentorship
This role involves supporting the design and technical development of customized solutions, focusing internal teams, including Customer Service and Technical Development, to enhance overall customer satisfaction product satisfaction is maintained. Provide user training Build and maintain strong, long-lasting client reference documents or use case descriptions for technical teams. Track record of designing process improvements
ability to explain difficult concepts to non-technical users, possess a suitable 3-year tertiary or NQF-aligned (reports and dashboards). Document and refine BI technical requirements with regards to - Data Modelling Acceptance Testing. Provide input for BI user training. Help business during BI implementations and immediately Excellent planning, organizational, and time management skills. Delivery and solution focused. Results
providing high-quality technical support to both technical and non-technical end users while supporting DUTIES: Manage and resolve assigned calls within SLA requirement. Diagnose and resolve technical issues Critical thinking and problem solving. Time Management skills with ability to meet deadlines. Must be