related to key topics included in scope of services supported Proven experience in IT Service Management ( ITSM experience with configuring, administering and supporting large enterprise IT Service Management (ITSM)
Apache Kafka Coordination between development and support environments Assist with identification and management methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office
Coordinate with various stakeholders, e.g. business, support, internal and external teams and partner systems Coordination between business, development and support environments Agile team experienced Monitoring
technologies Coordination between development and support environments Assisting with the business case Planning
product team that focusses on the development and support of several mission critical components. You will
technologies Coordination between development and support environments Assisting with the business case Planning
technologies Coordination between development and support environments Assisting with the business case Planning
Maintenance and functional enhancement of the solution Support and error analysis during overall test cycles and
dedicated infrastructure, and the provisioning and support of OCI resources (preferred). Optional knowledge
line with quality and delivery requirements User support via Incident/Problem/Change management Preparation