line with quality and delivery requirements. User support via Incident/Problem/Change management Preparation
manuals 2nd and 3rd level technical operational support for developers (technical end users developing
Deployment in cloud and mobile devices Software support and training Travel if required Market the products
manuals 2nd and 3rd level technical operational support for developers (technical end users developing
complexity of the existing solutions in place and support them with a high degree of competence Important:
documentation (as per ISO standards). Provide support for existing solutions (DevOps). Pro-active knowledge
and dedicated infrastructure, provisioning and supporting of OCI resources (preferred) Optional PostgreSQL
operation meetings Coordinate external contractors Support and consulting license supplier (logs, test, new
objects. Preparation of test cases and user manuals. Support experience Handling Tickets and Tasks with the
Maintenance and functional enhancement of the solution Support and error analysis during overall GROUP test cycles