well as required system documentation. Overall management and maintenance and preparation of test data data. Coordination of test environments Defect Management. Support operational excellence goals through strong SKILLS Functional Testing. Test data management. Defect Management. Knowledge of Automation Frameworks: Log analysis End user support/ Incident-Problem management: ITSM Suite / BMC Remedy or ServiceNow SDLC Methodology:
communication skills and management of senior business stakeholders' relationships Team management and delivery of thinking Business Process experience Management of work plans, time management and working to deadlines. Can
advantageous ESSENTIAL SKILLS Infrastructure Management (Cloud and on-Prem) Solid understanding of infrastructure SKILLS Problem Management and Incident Management – Proactive and Reactive Defect Management Change Management skills of distributed services. Service Delivery Management Excellent communication skills and team-oriented
solutions Developing and implementing an Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software. Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining BCom Degree or BTech Diploma SCCM / Endpoint Management Certification ITL V3/V4 Foundation Microsoft
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & ITSM KPIs to upper management (Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in Experience SAP ABAP Programming Knowledge SAP Solution Manager experience SAP Data Intelligence Experience across
define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & KPIs to upper management ( Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in Experience SAP ABAP Programming Knowledge SAP Solution Manager experience SAP Data Intelligence Experience across
experience with incident management, change management and problem management ADVANTAGEOUS TECHNICAL SKILLS ability to leverage cloud-specific features for managing database access. Soft skills Ability to work as
Product) Controls the overall release and change management of the applications in the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures Processes "Deliver & Operate IT Technology" and "Manage IT Governance" Controls the measurement and communication
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management Experience in Azure Monitoring Tools Experience VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management ADVANTAGEOUS TECHNICAL SKILLS Experience with