JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Reasonable level of business perspective regarding the internal functioning of BPO/EXL. Good Client facing skills 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct Reasonable level of business perspective regarding the internal functioning of BPO/EXL. Good Client facing skills
accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Provide solutions to challenges encountered related to SLAs • Coordination with Operations, Quality guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs effectiveness (result-orientation) • Adherence to internal standards • Interaction with the clients at an situations needed to drive performance Primary Internal Interactions • Coordinate with process leaders
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Reasonable level of business perspective regarding the internal functioning of BPO/EXL. Good Client facing skills 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct Reasonable level of business perspective regarding the internal functioning of BPO/EXL. Good Client facing skills
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI to travel as required domestically and / or internationally QUALIFICATIONS Preferred qualifications: Graduate overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI to travel as required domestically and / or internationally QUALIFICATIONS Preferred qualifications: Graduate overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Provide solutions to challenges encountered related to SLAs • Coordination with Operations, Quality guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs effectiveness (result-orientation) • Adherence to internal standards • Interaction with the clients at an situations needed to drive performance Primary Internal Interactions • Coordinate with process leaders
accurately Timely and accurate reporting of both internal and external results Analyze and interpret data process Provide solutions to challenges encountered related to SLAs Coordination with Operations, Quality and and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs effectiveness (result-orientation) Adherence to internal standards Interaction with the clients at an appropriate situations needed to drive performance Primary Internal Interactions Coordinate with process leaders and
accurately Timely and accurate reporting of both internal and external results Analyze and interpret data process Provide solutions to challenges encountered related to SLAs Coordination with Operations, Quality and and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs effectiveness (result-orientation) Adherence to internal standards Interaction with the clients at an appropriate situations needed to drive performance Primary Internal Interactions Coordinate with process leaders and