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Customer Service Mon Fri Jobs in Cape Town

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Customer Services Consultant Somerset West

 Zeminwe RecruitmentSomerset West

The Services Consultant role aims to provide holistic customer champion services to clients, focusing promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported consistently delivering a professional level of service and support. Team Support: Assist the team leader addressed promptly, and maintains a high standard of service delivery. Risk and Issue Communication: Take responsibility


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Senior Customer Engineer Cape Town

 Hire ResolveCape Town City Centre

announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client troubleshooting patch failures. Collaborate with Customer Engineers on complex issues and project rollouts Continuously seek opportunities to improve IT systems and service delivery. Maintain comprehensive documentation 365 Suite, including licensing, products, and services. At least 2 years of experience with virtualised


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Service Desk Supervisor Cape Town

 Datafin It RecruitmentCape Town Region

problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations


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Service Delivery Manager Cape Town

 Datafin It RecruitmentCape Town Region

A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to co-ordination and delivery of operational support to the customer and is seen as an extension of the client's IT strive to improve and strengthen the customer's perception of service quality, through dedicated support 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management,


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Service Technician Cpt - Northern Suburbs

 Manpowergroup SaSouth Africa

up as a Service Technician? Are you a confident communicator with excellent customer service skills? expanding their team and are recruiting for a Service Technician on a permanent basis. This role would excellent customer service skills and is looking for the opportunity to be trained up. The Service Technician to commute to work. Good administrative skills. Customer focused and technology driven. Empathy and have have an ability to identify with the needs of customers and staff Please note, only shortlisted candidates


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Technician Specialist Cape Town

 Paracon - GautengCape Town City Centre

software, and cloud services. They will troubleshoot issues, provide timely customer feedback, and support development and implementation of new systems and services. Key Responsibilities : Provide first-level contact contact and convey resolutions to customer issues. Properly escalate unresolved queries to the next level correct resources. Update customer data and produce activity reports. Walk customers through problem-solving with customers, provide feedback and see problems through to resolution. Utilize excellent customer service


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Sales Consultant Cape Town

 StartekCape Town Region

small and medium business. Proactive calling of customers to build loyalty and improve affinity towards portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross products and services in focus to the portfolio of customers. Ensure improvement of customers' experience Maximize relationship building opportunities with customers and improve the image of the segment our client


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Network Engineer Cape Town

 Datafin It RecruitmentCape Town Region

repeat business. ENVIRONMENT: A dynamic Internet Service & Network Specialist seeks the technical expertise maintenance of customer ICT networks as part of IT Managed Services offerings provided to customers. Support experience delivering Network Security Services in a customer environment. DUTIES: Implementation, maintenance clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company


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1st Line Support Engineer Cape Town

 Datafin It RecruitmentCape Town Region

Internet Service & Network Specialist. You will provide a single point of contact for customers to obtain support, be this via a customer dedicated Service Desk or the Shared Service Desks. The ideal candidate respond to and resolve / fulfil all incidents and service requests logged or managed through 2nd and 3rd communication with other parties. Regularly update all customers with progress-information and estimated times adverse situations. Be alerted to deteriorating customer-service within the environment and intervene directly


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Support Specialist Pinelands

 Metacom LtdPinelands

provide online and telephonic service and support to external customers and to assist internal business focused and equipped to provide an outstanding customer service experience. Duties would include, but not frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and the team. Analyze and respond appropriately to customer requests, complaints, queries, requirements. Identify document, and alert the supervisor of any trends in customer calls, complaints, or requests. Assist with all


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