and fault / problem manage including ISP related services such as Connectivity(Fibre/Wireless), SD-WAN, Engineer has the ability to troubleshoot and action Service Requests/changes at a higher complexity level to and ticket duty on the service desk, providing 3rd line support to customers. Higher levels of vendor company through professionalism, service excellence, and the white-glove service we are industry renowned for all support calls that failover from the Support Service Desk. Ensure that the customer.does not wait on
Abacus provides customers with easy and affordable insurance solutions through selected PEPKOR group of applications into cloud infrastructure and services that meet business needs and align with the company's Ensure solutions support the required products, services, and delivery mechanisms. Client Relationship relationships and ensure customer satisfaction. Customer Centricity: Treat customers fairly and address their configurations, VPC, and VPN and any other network-related services in a cloud environment. Knowledge of cloud security
ensuring stability of the network and optimal Customer satisfaction. This is a night shift role only transport. Responsibilities: Customer Communication Deal with Customers, either telephonically or via courteous, efficient, and prompt manner. Priortise Customer Centricity and utulie empathy in all communications “active” listening at all times when dealing with Customers. Incident Logging Capture detailed, accurate information Follow up on all assigned tickets and ensure Customers are updated hourly Escalate outstanding incidents
Administrators, ensuring optimal Customer service satisfaction by maintaining stable service and ensuring efficient the Telecommunications industry Knowledge of customer service principles General understanding of the Basic Proficient in MS Office, particularly Excel Behavioural Customer Responsiveness Supervisory skills Leadership Self-driven during outage bridges. Key Performance Areas: Customer Satisfaction 30% Supervise Team 30% Supplier adherence
Reference: NWA003667-PCa-1 A well renowned Financial services company is urgently looking for an experienced Strong understanding and exposure of customer experience Financial Services (Preferable but not limiting) If
solutions/designs for asset creation on behalf of customers at various stages of the project lifecycle. Conducts Manages and conducts product, equipment, material, service, and change impact evaluation. Provides a technical technical consulting and investigating service for customers (OU Support) Provides professional technical
Science Provide technical assistance to staff and customers on hardware and software-related issues Install troubleshooting skills Strong communication and customer service skills R10 000 to R12 000 per Month Basic
SharePoint farm. Set up and configure SharePoint Services on servers. Maintain web front-end servers and sites and site collections. Assist with site customization using SharePoint Designer. Deploy and administer Administration Collaboration End User Training Skills Customer management End user training SharePoint Administration
impactful advanced analytics using ML, AI, cognitive services, and data science Working along the full spectrum members Customer Being pragmatic in making the best technological choices for the customer's needs Identify Identify opportunities for service improvements and strategic alignment Providing insights to business to data governance. We want to ensure that our customers can fully trust the data assets that we build
technical issues. Customer-centric and dedicated to providing above and beyond customer service. Strong communication knowledge or interest in solar energy systems and services. A valid driver's license and reliable transportation equipment, and installations. Document and record all customer interactions and technical issues in the required