About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
department staff, including education, training, and call centre specialists. ● Advises human resources on staffing
Optimizing Data. Analysis & Co-ordinating Sales Agents Performance. Microsoft Excel/Google Sheets Processes
real-time via a state-of-the-art remote operations centre to ensure data integrity Troubleshoot mine operations'
R359 517 per annum, (plus benefits) CENTRE : Johannesburg REQUIREMENTS : Matric plus a 3-year tertiary
Increasing knowledge and skill when circumstances call for additional learning Candidate Requirements The
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
suppliers 1st/2nd level support • Log calls. • Assign priority to calls low, medium, urgent, high, critical
and design Ability to self-generate leads and cold call prospective customers Desire, tenacity and drive