efficiencies, and optimizing processes within the department. Minimum Requirements: Degree in Business Management Daily Operations: Oversee the customer services department’s day-to-day activities, including hiring, training Management: Ensure cost-effective and efficient department operations. Technical Troubleshooting: Address tech-related queries and liaise with the technical department as needed. Card Allocation Management: Oversee Expertise in managing messaging support as the primary communication channel. Please do not apply using
Type:
Permanent, expected to work Full-Time hours
IT and Internet
(Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability resolve issues. Additionally, you'll serve as the primary point of contact for customer queries or complaints
user guides and training materials for ongoing education. Data Management: Ensure the integrity and accuracy business decisions. Vendor Relations: Act as the primary point of contact with GDS vendors. Negotiate contracts
user guides and training materials for ongoing education. Data Management: Ensure the integrity and accuracy business decisions. Vendor Relations: Act as the primary point of contact with GDS vendors. Negotiate contracts
user guides and training materials for ongoing education.
Data Management:
Ensure the
Vendor Relations:
Act as the primary point of contact with GDS vendors.
Negotiate
component vendors ● Oversees IT support department staff, including education, training, and call centre specialists
to Face at the Clients premises whenever needed Primary ongoing role/ responsibility is for Management and/or the software testing phases. Enhances department and organization reputation by accepting ownership
Face at the Clients premises whenever needed. Primary ongoing role/ responsibility is for Management and/or the software testing phases. Enhances department and organization reputation by accepting ownership
Face at the Clients premises whenever needed. Primary ongoing role/ responsibility is for Management and/or the software testing phases. Enhances department and organization reputation by accepting ownership