- from hardware, to software, to business or department-specific applications incl. Critical Applications
technical support emails and calls to the IT Department and log. • Forward technical support issues that
VPN, routers and VOIP.
Liaise with other departments with regard to customer issues/faults.
Report
Management) tasks and tickets as required Assist user departments in drafting system requirement documentation
of functional requirements with the business departments. Your technical background should enable you
with sales, marketing, finance, and operations departments to align sales strategies with business obje
appropriate for the specific requirements of the department related to the field.
support
faults in line with severity to the relevant departments, stability forums and ensure continuous follow-up
successful candidate with exposure to various departments as well as personal growth and self-development faults in line with severity to the relevant departments, stability forums and ensure continuous follow-up