strong background in designing and solutioning for customer-facing digital channels including mobile apps for the digitization and automation of customer service and service delivery. Key Responsibilities: Conduct owners, project managers, business units, and customer experience and marketing teams. Presentation and
financial solutions to its customers. 2. BUSINESS ANALYST – FOR A CLIENT IN DESIGN SERVICES : Our client, a forward-thinking forward-thinking design services firm, partners with restless leadership teams to create innovative businesses businesses, brands, products, and experiences for the customers of tomorrow. As a Business Analyst in this creative projects that push the boundaries of design and customer experience. PACKAGE & REMUNERATION: Salary
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office solutions; identify, interpret, validate, and document customer requirements Facilitate workshops to collect business modifications to satisfy clients' needs Design, customize, configure and testing of SD Identify gaps, issues and debug ABAP code Experience in a Professional Services or Distribution company is an asset Understanding Ability to understand business processes from a customer perspective Must be results oriented
Information Technology plus Data Analytics and AI Services Certification Experience: 7 years' experience functionalities including DAX, Power Query, and custom visualizations Relevant experience in the management management of technical and functional scope of the services to be provided in a software development environment
will oversee end-to-end technical operations and service provider contract performance management, ensuring and compliance departments to ensure effective service delivery.
implementation and operation between SENTECH and client, service provider and partner networks and systems, ensuring engineering teams as well as external client, service provider and partner technical teams due to his/her relationships at a technical level with clients, service providers and partners. Implement a seamless integration internal and external stakeholders to understand customer requirements and ensure solutions align with industry of which at least 3 years were at an Internet Service Provider (ISP) in a technical network engineering
as a Service Management Change Enablement Specialist and lead the transformation of IT Service Management ServiceNow and ITIL to drive innovation, ensure service quality, and collaborate with global teams. Embrace Embrace this opportunity to shape the future of IT services in a dynamic and supportive environment. ESSENTIAL administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining, and continuous improvement of IT Service Management processes and practices. - Extensive
Support Desk -FTTH and FTTB - Knowledge of Customer Service Conducting research into a wide range of computing
provide desk-side or remote end-user support and service request support. Support will require in-depth user support remotely as needed, and escalate service tickets to higher-tier technicians when approp skills. Customer service orientation.
and existing software applications Engage with customers and end-users to gather requirements, provide and as part of a team Committed to excellent customer service Delivering the highest possible quality of