you passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our is up to date.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
of a Service Manager to ensure optimal delivery of services with minimum disruption to customers while while maintaining full accountability for customer problems, escalations, performance reporting, trend analysis improvement of overall customer experience Implement action plans and act on Surveys and Customer Feedback Maintain Maintain customer contact details on CRM to be used for surveys Attend to customer service reviews at agreed with the customers Ensure that for all customers that all reporting, incident tracking and service delivery
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Hardware Service Products and Solutions. Management of hardware service portfolio. Customer SLA management
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do: 5 years proven management experience in an IT Service Desk environment, with a specific focus on application
Fire, HVAC and Wet Services company seeks a Regional Project Manager to do project planning and organizing contract management, risk and quality management, and service provider management. You will be responsible for environment, experience in Fire, HVAC, and Wet Services. R4 0 000 -45 000 pm.
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing providing high-level support to customers. This highly visible role requires excellent communication, resolve all IT first/second line support issues for customers. Refer unresolved issues to third-line support purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining experience in a support environment. Highly customer service focused with excellent communication and negotiation
Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator / compressor industry Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante
Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator / compressor industry Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante