banking services by liaising directly with financial centres and institutions worldwide is looking for an Azure E-mail Nokuthula on nokuthulage-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and
analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
years experience All calls to be attended to and resolved timeously Escalate the calls where necessary Troubleshoot application that are syncing to Head Office and log the calls and troubleshoot where there's issues, Ability to connection, Replace hardware where necessary, Escalate calls where necessary, Ability to troubleshoot Office
for an IT Support Manager at their Distribution Centre in Centurion Efficient day to day running of the ideal candidate will have knowledge of Distribution Centre operating procedures and experience on the following
service-level obligations. Retain ownership of support-call and diligently manage to resolution. Verify whether the Team Leader or Manager of trends in customer calls. Perform research and continued effort towards education information-request in the call-logging system. Ensure that all auxiliary fields in the call-logging system are information becomes available (e.g. call-source, contact-details, CI-selection, call categories, severities, etc journals/activity history. Escalate observations where the call-logging system is incorrect or incomplete in order
Our client, a leading contact centre specialising in outbound sales, is currently seeking a Senior SQL/C#
Reference: NWA003112-PCa-4 Calling all experienced Senior C# Developers looking to join a renowned International send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
Reference: NWA003161-PCa-3 Calling all experienced Senior .NET Developers looking to join a reputable send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
/>Logging of calls in the helpdesk system.
Resolution time for issues. Number of calls logged and
resolved. Client satisfaction scores. T
aking calls and troubleshooting issues.
Telephonic troubleshooting
licensing compliance. Skills in documenting processes, call logs, and service reports accurately for future