Responsibilities: • Collaborate closely with the 24/7 Response Centre to ensure seamless support for app users. • Provide Agile software development and environments like call centres and logistics. • Excellent English communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
effectively. 1 Support Calls: - Ensure that you assist 2nd line Support with all support calls that failover from does not wait on the line for someone to answer the call - To handle incoming technical support incidents issue is not resolved on the call, we need to track all support tickets. - Call customers to clarify incidents and service requests when tickets are logged. - Call customers with open or pending tickets to supply hours staff - Pending tickets - Ensure that you call the customer and confirm that the ticket has been
Collaborate closely with the 24/7 Response Centre to ensure seamless support for app users.
Agile software development and environments like call centres and logistics.
Excellent English communication
management framework to effectively shape the portfolio Claims: Data and correlation modelling for investigation and allocation to priority projects Finance: Cost centre management Budget allocation and monitoring of
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