a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This This includes overseeing service level agreements (SLA's), coordinating with internal and external teams teams, ensuring a seamless customer experience. The role involves leadership, strategic planning and continuous
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations
Our Client is currently seeking a Service Desk Supervisor to join their team Oversee all requests, incidents effectively with internal and external customers. Train, coach, and mentor Service Desk staff, supporting their regular interactions with internal and external customers. Provide data and trend reports to the team and improvement. Establish the Service Desk as the single source of truth and primary service delivery channel for accessible to the tech team. Assist in defining Service and Business Level Agreements to set expectations
Senior Service Controller within our Service Deparment. They will be responsible for all service related attend to new installations and pending service orders Load service orders to system Coordinate with Project recon for technical team Client communication and service delivery Requirements: Matric Certificate Relevant will be beneficial 3 - 5 Years relevant Client Service Experience 2 - 3 Years stock experience 2 - 3 Years
Reference: CPT000407-CB-2 We require a Field Service Technician with audio visual experience and solid training on AV equipment usage Management of AV service requests and incident reporting Checking of audio-visual meetings and/or events Reporting service escalations to Company Service Desk for any issues that cannot
currently looking to employ a Level 1 IT Field Service Technician based in Port Elizabeth. A wonderful
Reference: PE010838-Tabz-1 The Facilities Services Coordinator will be responsible for oversight and operations of facility services. This includes the coordination of the Facilities Service Desk, vendor relationships relationships, reporting on Service Level Agreement (SLA) performance, and supporting the overall efficiency efficiency and safety of the workplace. The Facilities Services Coordinator will work closely with various departments needs of the organisation and drive an approach of service excellence within the team. Requirements: Relevant
group of companies operating in the financial services industry across various jurisdictions. The business business was founded to solve a problem that affects banks, payment companies, NGOs and, most importantly, solution. The company works with global banks, Money Services Businesses (MSBs), Non-Government Organisations of Client Services. This will be a remote work opportunity. The business with global banks and money money services businesses, providing market data and analytics and an FX trading and payment initiation platform
a dynamic Veritas Service Delivery Backup Monitoring Engineer to join our Service Delivery Team. This This role reports to the Service Delivery Manager and offers a unique opportunity to monitor the Veritas checks, managing backup failures, liaising with customers and senior engineers, and compiling regular reports
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this