itcareershireresolve.za.com We will contact you telephonically in 3 days should you be suitable for this vacancy
Responding to calls logged by users Providing remote/telephonic support Review, understand and enforce all policies
Ability to troubleshoot communications devices. Telephonic support. General office assistance. The successful
similar role Knowledge of Microsoft Office Suite Telephone etiquette Basic network and Computer troubleshooting
experience in a similar role Good communication skills Telephone etiquette Basic knowledge of Computer troubleshooting
discussions into process maps and procedures
Microsoft Visio, word
users/web capturing users, production) Plan and facilitate Client education on new technologies and developments developments (products and services) Facilitate training on system and scanner and new technologies/applications
users/web capturing users, production) Plan and facilitate Client education on new technologies and developments developments (products and services) Facilitate training on system and scanner and new technologies/applications
Competency 8 Years' experience as 3.1 legal appointment and 5 years as 4.1 Chrome / PGM experience Open
DUTIES: Provide technical support to in-person, telephone and email requests from users for all ICT servers Linux, etc. Network Cabling and Crimping. Proven telephonic and onsite support history. Willingness to travel