hardware, including firewalls, switches, and access points according to client specifications Troubleshoots device firmware for firewalls, switches, and access points across multiple client environments Participates Fortinet firewalls, switches, and wireless access points Intermediate network certification, including CCNA
principles and creating and maintaining API end points for consumers. You must possess a University Degree following SOLID principles. Create and maintain API end points, both for internal and external consumers. Write
their dynamic team. The role is to provide a single point of contact for end users to receive support within cable, Wi-Fi, fibre, switches, routers, access points Knowledge of WAN technology Fibre, ADSL, WIFI,
operations of the business. They will act as a point of escalation for the IT build and run teams within within this business tower and also be a key point of contact for business stakeholders for IT demand.
cohesion, and identity management CUSTOMER Client account management – building relationships and presenting of client communication – you will often be the point contact for a client The composition, delivery,
user engagement and satisfaction. Identify pain points and opportunities to streamline user interactions
planner. The Service Desk Manager will be a single point for escalation and own the standard operating procedure
such as routers, switches, and wireless access points.
Familiarity with diagnosing issues and replacing
Financing Marketing and Branding Serving as the 1st point of contact for customers seeking technical assistance
procedures. Act as a subject matter expert and point of contact for operational system-related inquiries