3rd Line Technical Support Engineer (JB4577) Newlands, Cape Town (Hybrid Role) R40 000 - R45 000 CTC South Africa, is looking for a skilled 3rd Line Support Engineer to join their team. This role involves involves providing comprehensive technical support remotely and onsite for clients worldwide, including the at least 3 years of experience in a third-level support role and have great knowledge of cloud platforms SonicWall, Dell 3-4 years of experience in 3rd Line Support Extensive knowledge of Microsoft Active Directory
other will be out in the field providing customer support. Must have senior certificate plus Tertiary education Asterisk and MacOS. 3 years experience in technical support. Responsibilities: Work well in a team exercising as service desk, desktop support, network support, etc. Provide expert support for Microsoft Office Suite Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance ensure equipment is properly configured. Provide IT support for customers in the field. Serve as an escalation
/>Oversee data processing and offer analytical support to clients and engineering teams as required
Ability to analyze vehicle log data to support client reports and electric vehicle architecture
To provide business support; end-user access control, end-user training, perform month-end tasks; and across Financial systems SYSTEM'S MAINTENANCE AND SUPPORT · Ensure Items on the interface and error files user training across all regions. · After hour support. NEW BUSINESS INITIATIVES · Input into the design COMMUNICATION WITH STAKEHOLDERS · Integration with IT support teams and business users in order to effectively process application problems TECHNICAL SKILLS · Basic accounting experience · Information processing and
ticket until resolution as the next 1 st Line Support Engineer sought by a dynamic Internet Service & single point of contact for customers to obtain support, be this via a customer dedicated Service Desk First-Line Support environment with the proven technical ability to perform First-Line Support to end users requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest and professional and intervene directly or by escalation. Process support- or information-requests from various sources (phone
Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience are eager to learn, we'd love to hear from you Support software products on-site and telephonically Handle
Technology Industry requires a Support Engineer to provide 2nd line support within the server management computing layer and support layer. Assist with escalations from 1st line support engineers Provide 2nd 2nd line data centre support at the server infrastructure level Escalate to 3rd line timeously to maintain Certification essential Min 5 years' experience supporting data centre software and must have good understanding
First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team based The role involves providing first-line technical support to end-users through various channels such as phone maintain technical support documentation. - Collaborate with second and third-line support teams for complex protocols and SLA guidelines. - Provide quality remote support to clients and engage in post-resolution follow-ups
Cape Town is looking for a Senior Support Engineer as a VMware support specialist to Provide Virtualisation Virtualisation infrastructure support. At least 10 years' experience supporting datacentre software in a senior solutions - Assist with escalations from 2nd line support engineers - Technologies include (but not limited
and abroad, is looking for an energetic Desktop Support Engineer to join their dynamic team in Cape Town driver's license and own transportation required. Basic Job Responsibilities: Service Desk Ensure that Service telephonic support for respective applications and infrastructure. Arrange desk side support where applicable updates with clients as required. Operational Support Ensure daily operational activities and maintenance checks and log monitoring. Client visits desk side support when required. Engagement with local vendors to