requires a Customer Success Consultant for their call centre in Somerset West. Drive and own the new client
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will and 2nd Line team out of hours as part of an on-call rota. ROLE RESPONSIBILITIES: Design, implement and
requirements, please apply today Alternatively give us a call on 021 180 4090 and one of our consultants will
Reference: BIT003003-Sam-1 Calling accomplished QA Tester (Automation & Manual) As a specialist recruitment
Increasing knowledge and skill when circumstances call for additional learning Candidate Requirements The
Reference: CTI003719-GG-1 Calling All Web-Slinging .NET Senior Developers in Cape Town Are you ready
support for establishment business. IT contact centre for establishment. Support Business with Telephony
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)